The conflict in business and IT is a well known fact but least talked subject. Folks at IT side – IT Service providers, product vendors and IT departments always have view that business folks do not understand technology and put unreasonable demands. Some what similar complaints Business folks have with IT folks. IT folks do not understand Business and only think in terms of technology. SOA tries to bridge this gap but again it assumes that both warring sides understand each other.
To depict the picture, I have developed three scenarios. These scenarios are based on famous Theory X, Theory Y by
McGregor and
Theory Z.
Theory B depicts the world seen by Business folks.
Theory I depicts the world seen by IT folks.
Both Theory B and I depicts the worlds in very biased fashion. The reality resides some where in between which is depicted using Theory R.
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