Book Review: Successful Service Design for Telecommunications - A comprehensive guide to design and implementation

Book Review: Successful Service Design for Telecommunications - A comprehensive guide to design and implementation: Publisher- Wiley: ISBN- 13: 978-0-470-75393-4

During course of designing a Telecom/ISP product architecture and design product, I encountered Successful Service Design for Telecommunications – A comprehensive guide to design and implementation by Sauming Pang. Before starting the book my impression was that this book will talk about details of Telecom specific service design and implementation. But After reading the book I realized that this book is not confined to Telecom vertical. The principles outlined in this book are universally applicable across industry vertical.

Though book does not mention any of the frameworks but it seems that book is highly influenced by USBOK .

The book is divided into twelve chapters which very clearly depict considerations of design and implementation. The book not only covers technical considerations but also business which are generally overlooked by technical folks.


Disclaimer: I did not get paid to review this book, and I do not stand to gain anything if you buy the book. I have no relationship with the publisher or the author.

Further reading: A complementary book is Telecom Management Crash Course : A Telecom Company Survival Guide (Crash Course) by P.J Louis http://www.amazon.com/Telecom-Management-Crash-Course-Survival/dp/0071386203

One can get more information about book and related topics from:

1. Amazon: http://www.amazon.com/Successful-Service-Design-Telecommunications-implementation/dp/0470753935
2. Publisher -- Wiley http://as.wiley.com/WileyCDA/WileyTitle/productCd-0470753935.html
3. Purchase at Flipkart: http://www.flipkart.com/successful-service-design-telecommunications-sauming/0470753935-0xw3f9w0fq
4. Purchase at A1Books: http://www.a1books.co.in/searchdetail.do?a1Code=booksgoogle&itemCode=0470753935