Book Review: The Art of Managing Professional Services by Maureen Broderick: Publisher- Prentice Hall: ISBN- 13: 978-0-13-704252-4
It is very difficult to find a good book on Professional services but The Art of managing Professional Services by Maureen Broderick fills that gap very efficiently and effectively.
This book covers diverse facets of professional services in very precise and concise fashion which makes is must read for leaders in Professional Services.
Book beautifully covers practices employed by variety of Professional services and then set best practices. Book is divided into eleven chapters.
1. Professional Services
2. Shared Vision, Values, and Culture
3. People
4. Portfolio
5. Services
6. Finance
7. Positioning
8. Partnership
9. Strategy
10. Structure
11. Style of Leadership
Each chapter focuses on one topic and details on that.
As I always look for improvements, this book also needs few. Book is very much focusing on USA based PS organization which totally ignores rest of world’s reality. Secondly book does not include any big player from software services.
Nevertheless, book presents good over view of PS and certainly it will be in my book shelf.
Disclaimer: I did not get paid to review this book, and I do not stand to gain anything if you buy the book. I have no relationship with the publisher or the author.
Further reading: A competing book is Managing The Professional Service Firm by David H. Maister at http://www.amazon.com/Managing-Professional-Service-David-Maister/dp/0684834316 and Building Professional Services: The Sirens' Song (Harris Kern's Enterprise Computing Institute Series) by Thomas Lah ,Steve O'Connor, and Mitchel Peterson at http://www.amazon.com/Building-Professional-Services-Enterprise-Computing/dp/0132762102.
One can get more information about book and related topics from:
1. Book’s web presence http://www.theartofmanagingprofessionalservices.com
2. Amazon: http://www.amazon.com/Art-Managing-Professional-Services-Insights/dp/0137042523
3. InformIT: http://www.informit.com/articles/article.aspx?p=1667484
It is very difficult to find a good book on Professional services but The Art of managing Professional Services by Maureen Broderick fills that gap very efficiently and effectively.
This book covers diverse facets of professional services in very precise and concise fashion which makes is must read for leaders in Professional Services.
Book beautifully covers practices employed by variety of Professional services and then set best practices. Book is divided into eleven chapters.
1. Professional Services
2. Shared Vision, Values, and Culture
3. People
4. Portfolio
5. Services
6. Finance
7. Positioning
8. Partnership
9. Strategy
10. Structure
11. Style of Leadership
Each chapter focuses on one topic and details on that.
As I always look for improvements, this book also needs few. Book is very much focusing on USA based PS organization which totally ignores rest of world’s reality. Secondly book does not include any big player from software services.
Nevertheless, book presents good over view of PS and certainly it will be in my book shelf.
Disclaimer: I did not get paid to review this book, and I do not stand to gain anything if you buy the book. I have no relationship with the publisher or the author.
Further reading: A competing book is Managing The Professional Service Firm by David H. Maister at http://www.amazon.com/Managing-Professional-Service-David-Maister/dp/0684834316 and Building Professional Services: The Sirens' Song (Harris Kern's Enterprise Computing Institute Series) by Thomas Lah ,Steve O'Connor, and Mitchel Peterson at http://www.amazon.com/Building-Professional-Services-Enterprise-Computing/dp/0132762102.
One can get more information about book and related topics from:
1. Book’s web presence http://www.theartofmanagingprofessionalservices.com
2. Amazon: http://www.amazon.com/Art-Managing-Professional-Services-Insights/dp/0137042523
3. InformIT: http://www.informit.com/articles/article.aspx?p=1667484
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