Sunday, January 2, 2011

Hierarchy of Dashboard

1. CXO Level
a. High level information
b. Summary of highly complex business processes
c. Summary of high business impact events
d. Optimized for smartphones/tablets
e. Should be able to notify business managers
2. Business Manager Level
a. Department level information
b. Summary and detailed information of processes
c. Summary of high and medium business impact events
d. Notification mechanism built in
3. Line Managers
a. Line level information
b. Business application focused
c. Optimized for workstation
d. Notification mechanism built in
4. Maintenance and Support Staff
a. Focus is on technology
b. Application as well as process centric
c. Notification mechanism to staff
5. Infrastructure Staff
a. Focus is on technology
b. Infrastructure centric
c. Notification mechanism to staff

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