Few Questions to CIO/CTOs

1. What percentage of your IT budget dedicated to:

• Human Resource

• o Employee
• o Contractors
• o Consultants

• Outsourcing – Off shoring, Near shoring, On shoring
• Internal training/ workshops
• External training/workshops/seminars
• Proof of Concepts
• Demonstrations

• Centre of Excellence
• Software maintenance
• o In house developed
• o Packaged
• New software development
• o In house developed
• o Packaged
• Hardware maintenance (servers, printers, desktops, network, etc)
• o Employee managed
• o Outsourced managed
• New hardware procurement (servers, printers, desktops, network, etc)
• Help desk

2. What percentage of your IT budget dedicated to:

• Innovate
• Respond to competitive threats
• Optimize IT for existing business processes
• To keep status quo
• All other activities

3. What percentage of budget focuses on long terms IT strategy and on short term tactical decisions?
4. What percentage of projects requested by business that cannot be accommodated each quarter/year?
5. What is the financial impact of not accommodated projects – On IT department, Business units and Enterprise?
6. What percentage of data is not good enough (or incorrect) and its financial impact?
7. What percentage of IT dept activities is not compliant to regulations? What would be the financial impact on enterprise if this will ever become a challenge/issue?
8. What percentage of activities/tasks are person or small group dependent?
9. What percentages of IT systems are outdated and are on unsupported tools/technologies/platforms?
10. What percentages of Business processes are on outdated and unsupported tools/technologies/platforms?
11. What percentage of systems cannot be changed without significant risks due unavailability of documentation and original team?
12. What is the cost of maintaining teams to change systems if required ever?
13. What percentage systems to be touched to accommodate a change request from Business (Simple, medium and complex nature)?
14. What percentage of license cost, using Open Source systems can be saved? Its impact on resource and maintenance cost.
15. What percentage of development and license cost can be saved using:
a. Out sourcing
b. Cloud (SaaS, PaaS and IaaS)
16. What is the cost of not leveraging 3rd party capabilities (business/technical services, components, data, etc) due to difficulty in integration with existing systems?
17. What is the smallest size of project IT department can handle in cost effective way?
18. What is the incremental cost to enterprise of not being able to adopt tools/technologies/platforms that exhibits lower Total cost of ownership (TCO).
19. How effective IT department is capturing matrices, which can be used to improve business process in IT departments and beyond.
20. How many projects overshoot from budgeted time and money?
21. How integrated the IT strategy with business strategy?